Shipping policy

Luxova Shipping (Delivery) Policy

At Luxova, we are committed to providing a seamless and delightful shopping experience for our customers. Here’s an overview of our shipping policy:

1. Order Processing:
– Orders are processed within 1-2 business days after payment confirmation.
– You will receive a confirmation email with your order details upon successful processing.

2. Shipping (Delivery) Methods:
– We offer standard delivery and expedited delivery options during checkout.
– Standard delivery typically takes 5-7 business days.
– Expedited delivery delivers within 2-3 business days.

-There is no refund and cancellation once the product delivered.

3. Shipping (Delivery) Costs:
– Shipping costs are calculated at checkout based on the chosen shipping method and delivery destination.

4. Tracking Information:
– Once your order ships, a tracking number will be provided via email.
– You can track your order’s journey to your doorstep.

5. International Shipping:
– We currently offer international shipping to select countries.
– International shipping times and costs vary; details are available during checkout.

6. Order Modifications:
– Please ensure your shipping address is accurate during checkout.
– Contact our customer support immediately for address modifications.

7. Shipping Partners:
– We collaborate with reputable shipping partners to ensure reliable and timely deliveries.

8. Delays and Exceptions:
– Luxova is not responsible for shipping delays due to unforeseen circumstances or issues beyond our control.

9. Shipping Promotions:
– Periodically, Luxova may offer free or discounted shipping promotions. Check our website for current offers.

For any shipping-related inquiries or assistance, feel free to contact our customer support team. Luxova appreciates your trust and is dedicated to delivering your premium skincare products with care and efficiency.